Quality policy
JSC “Okzhetpes” health and wellness complex” has been operating since 1965, and today it has become one of the major centers for medical rehabilitation and treatment in Kazakhstan that provides year-round therapy and family recreation.
Throughout the years, JSC “Okzhetpes” health and wellness complex has acquired vast experience in the field of medical treatment and rehabilitation, has started its own traditions and proved to be the best resort in the world.
By the Decree of the Government of the Republic of Kazakhstan № 450, on July 27, 2017 “Almaty Resort” in the city of Almaty (today it is JSC “Okzhetpes” Almaty” health and wellness complex) and the resort “Kazakhstan” in Essentuki, located in the Russian Federation, were merged, and JSC “Okzhetpes” health and wellness complex” has turned into a chain of the best health and wellness centers in the country.
Our strategy
- To increase provision of our health and wellness complex and enhance customer satisfaction with health and wellness treatment, rehabilitation and other services, and to offer entertainment programs among others.
- To improve the quality of medical care provided for vacationers by using new technologies during treatment.
- To continue developing and implementing the latest technologies in health and wellness, including short-term intensive therapy based on effective use of natural and preformed health factors.
- To retain team members and maintain a favorable psychological climate that contributes to immediate identification of issues and their effective resolution.
Our mission
The maximum satisfaction of the needs of the guests in the context of health improvement by continuously developing and enhancing medical services placing an emphasis on medical rehabilitation.
